Last updated: May 28, 2026
ShopOps ("we," "us," "our") provides a business management platform for window tint, paint protection film (PPF), and vehicle wrap shops. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, web application, and related services (collectively, the "Service").
When you create an account, we collect your name, email address, phone number, business name, and business address.
When you use the Service to manage your business, you may input customer names, phone numbers, email addresses, vehicle information, appointment details, quotes, and payment information. You are the data controller for your customer data, and we process it on your behalf.
We automatically collect information about how you interact with the Service, including pages viewed, features used, browser type, device type, and IP address.
When you or your customers send or receive SMS messages, appointment confirmations, or other communications through the Service, we process and store those messages to provide the Service.
We use Cloudflare Turnstile to verify that visitors to our site are human and to protect against abuse. Turnstile collects client-side signals — including IP address, user-agent, TLS fingerprint, the sitekey and its associated origin, and limited behavioral and device characteristics — solely to distinguish humans from bots. Turnstile does not set tracking cookies and is not used for advertising. Cloudflare processes this data as our service provider. See Cloudflare's Turnstile Privacy Policy and Privacy Policy for details.
We use the information we collect to:
ShopOps enables shop owners to send SMS messages to their customers for appointment confirmations, reminders, follow-ups, review requests, and marketing communications. The shop owner is responsible for obtaining proper consent from their customers before sending messages through the Service.
Consent may be obtained verbally (in person or by phone), in writing, or electronically. By providing a phone number to a shop using ShopOps, customers consent to receive transactional and informational SMS messages related to their appointment or service.
Message frequency varies based on appointment activity. Message and data rates may apply. Customers may opt out at any time by replying STOP to any message. Customers may text HELP for assistance.
We do not sell, rent, or share phone numbers or SMS consent data with third parties for their marketing purposes. Phone numbers and consent information are used solely for delivering the messaging services described above.
We do not sell your personal information. We share information only in the following circumstances:
ShopOps is the service that accesses Google Ads data. Access happens only when a shop owner connects their Google Ads account and authorizes ShopOps to do so.
When a shop connects Google Ads, ShopOps accesses only the following:
ShopOps does not access anything beyond these four items. We do not access campaigns, budgets, keywords, billing, or performance data.
Each item powers a feature the shop turns on:
This data is transmitted and stored securely, accessed only with the shop's authorization, and used only to provide the conversion tracking features the shop enables.
ShopOps does not sell this data, does not use it for advertising or retargeting, and does not use it to train AI or machine learning models.
When the shop disconnects their Google Ads account or deletes their ShopOps account, the associated Google authorization and data are removed, consistent with the 90-day deletion timeframe described elsewhere in this policy.
ShopOps's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law.
Depending on your location, you may have the right to access, correct, delete, or port your personal information. To exercise these rights, contact us at the address below.
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
If you have questions about this Privacy Policy, contact us at:
ShopOps
Email: support@shopops.live